Keet received a call from her mom who told her about some unexpected deaths of people in her parents' greater community, leaving their spouses and families behind to navigate wrapping up their estates.Īfter Keet hung up, she went online hunting for something to solve the problem of "someone I love has died – what now?" When she came up empty handed, she decided to design the solution herself. The idea for Life.file was sparked back in 2019. But worse, dying without your legal 'ducks in a row' causes immense stress for the people you leave behind," Govender said. "Getting your affairs in order is confronting, costly, time consuming and overwhelming. The reality is that people don't like to think about or plan for life's worst moments – like dying or getting sick – and 70% of South Africans don't even have a will. "Making legal resources available in ways that are friendly, accessible and affordable seem like obvious choices, but they're rule breaking, opening up an industry that normally makes legal life stuff intimidating, overwhelming and costly," added Govender. "Our ambitious goal is to grow this platform and allow people to navigate all the legal parts of life and death for less than the price of a coffee per month – using technology and design to drive down the costs and intimidation that usually comes with getting legal help," Keet told Connecting Africa.ĭeeply motivated to solve a problem that is universal but also personal, Govender and Keet started Life.file earlier this year and the service officially launched in June 2021. The Life.file co-founders, Sinal Govender and Claire Keet, are on a mission to improve the way that people experience the legal parts of life and death as well as making services more accessible to South Africans who can't afford high legal fees. The web app, Life.file, lets people create, store and share a file of all the legal information that their loved ones will need one day when they're not around anymore and it helps users create their own bespoke wills within a few minutes. A female-founded South African startup and legal technology company has launched a new digital service that it describes as "a bit like Dropbox for death."
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